Frequently Asked Questions
Custom boxes where on one hand are an ideal source of branding your product, they are sometimes confusing as well. We have tried our best to clear all the confusion with our frequently asked questions section.
Custom Designs
What is your minimum order quantity?
We have no minimums! You can order as few as 25 units or as many as 25,000+ units. This flexibility allows small businesses and to get custom packaging.
How long does production take?
We have no minimums! You can order as few as 25 units or as many as 25,000+ units. This flexibility allows small businesses and to get custom packaging.
How long does production take?
We have no minimums! You can order as few as 25 units or as many as 25,000+ units. This flexibility allows small businesses and to get custom packaging.
Do you offer design help?
We have no minimums! You can order as few as 25 units or as many as 25,000+ units. This flexibility allows small businesses and to get custom packaging.
Do you offer design help?
We have no minimums! You can order as few as 25 units or as many as 25,000+ units. This flexibility allows small businesses and to get custom packaging.
Can I see a proof before production starts?
We have no minimums! You can order as few as 25 units or as many as 25,000+ units. This flexibility allows small businesses and to get custom packaging.
Can I see a proof before production starts?
We have no minimums! You can order as few as 25 units or as many as 25,000+ units. This flexibility allows small businesses and to get custom packaging.
What materials do you use?
We have no minimums! You can order as few as 25 units or as many as 25,000+ units. This flexibility allows small businesses and to get custom packaging.
What materials do you use?
We have no minimums! You can order as few as 25 units or as many as 25,000+ units. This flexibility allows small businesses and to get custom packaging.
Do you ship internationally?
We have no minimums! You can order as few as 25 units or as many as 25,000+ units. This flexibility allows small businesses and to get custom packaging.
What file formats do you accept for artwork?
We have no minimums! You can order as few as 25 units or as many as 25,000+ units. This flexibility allows small businesses and to get custom packaging.
Are your boxes eco-friendly and recyclable?
We have no minimums! You can order as few as 25 units or as many as 25,000+ units. This flexibility allows small businesses and to get custom packaging.
What file formats do you accept for artwork?
We have no minimums! You can order as few as 25 units or as many as 25,000+ units. This flexibility allows small businesses and to get custom packaging.
Are your boxes eco-friendly and recyclable?
We have no minimums! You can order as few as 25 units or as many as 25,000+ units. This flexibility allows small businesses and to get custom packaging.
What file formats do you accept for artwork?
We have no minimums! You can order as few as 25 units or as many as 25,000+ units. This flexibility allows small businesses and to get custom packaging.
Can I see a proof before production starts?
We have no minimums! You can order as few as 25 units or as many as 25,000+ units. This flexibility allows small businesses and to get custom packaging.
What file formats do you accept for artwork?
We have no minimums! You can order as few as 25 units or as many as 25,000+ units. This flexibility allows small businesses and to get custom packaging.
What file formats do you accept for artwork?
We have no minimums! You can order as few as 25 units or as many as 25,000+ units. This flexibility allows small businesses and to get custom packaging.
What file formats do you accept for artwork?
We have no minimums! You can order as few as 25 units or as many as 25,000+ units. This flexibility allows small businesses and to get custom packaging.
What file formats do you accept for artwork?
We have no minimums! You can order as few as 25 units or as many as 25,000+ units. This flexibility allows small businesses and to get custom packaging.
Ordering Process
How do I start an order?
Share your box style, size, quantity, material, artwork, and delivery details. We review everything and send the best production options.
Can I order without final artwork?
Yes. You can begin with your packaging specs, and our team can help prepare or adjust artwork before proofing.
What happens after I approve the proof?
After approval, your order moves into production, finishing, quality checks, and final packing for shipment.
Can I reorder the same packaging?
Yes. We keep your order details organized so repeat orders can move faster with the same specs.
Pricing
How is pricing calculated?
Pricing depends on size, material, quantity, printing, finishes, add-ons, and shipping requirements.
Are there any hidden charges?
No. We explain the full cost before production so you know exactly what is included.
Do larger quantities reduce unit cost?
Yes. Higher quantities usually lower the per-unit cost because setup and production are spread across more pieces.
Can I get a custom quote?
Yes. Send your requirements and we will prepare a quote based on your exact packaging needs.
Logistics
How are boxes packed for shipping?
Orders are packed carefully to protect the print, structure, and finish during transit.
Can you ship to multiple locations?
Yes. Let us know the addresses and quantities, and we can plan split shipments.
Do you provide tracking?
Yes. Tracking details are shared once your order is shipped.
Can you meet event deadlines?
Share your deadline early so we can confirm the best production and shipping timeline.
Customer Support
How can I contact support?
You can reach us by phone, live chat, or direct email for order questions and packaging help.
Can I talk to a packaging expert?
Yes. Our team can guide you through materials, sizing, printing, and finishing options.
Do you help after delivery?
Yes. If you have questions after delivery, our support team can review the order with you.
Can you help with urgent requests?
Yes. Send your timeline and project details so we can confirm the fastest workable option.
